DANA Records Within Our Privacy Policy
Our Privacy Policy describes the account details we collect when you create an account, complete phone verification, sign in from a mobile browser, or ask support to check a wallet status. It also covers transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual
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account deposits. We use these records to provide account access, match payment status, investigate failed cashier steps, verify withdrawals and protect the account from unauthorised activity. We do not ask you to send a wallet PIN or full password through support chat. Payment partners may process
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their own records under their separate terms. We keep account and transaction records only for the period needed for these purposes and applicable legal duties. If access or eligibility is discussed, it depends on local law. You can ask us about a record, correction or deletion
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by following the contact paths below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.